Refund and Returns Policy

Thank you for shopping with us. We take pride in offering high-quality products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, please review our Return, Replace, and Refund Policy below.

Return and Replace Policy

Eligibility for Return or Replacement

  • To be eligible for a return or replacement, please contact us within 7 days of receiving your product.
  • The product must be in its original condition and packaging, including all accessories, manuals, and documentation.
  • Products damaged due to misuse, mishandling, or tampering are not eligible for return or replacement.

Shipping Charges

  • If you wish to return or replace a product, you are responsible for the shipping charges associated with the return or replacement, unless the issue is due to an error on our part.

Return Process

  • To initiate a return or replacement, please contact our Customer Support Team.
  • Once we receive your returned product, it will be inspected for eligibility.

Inspection and Approval

  • If the product meets our return or replacement criteria, we will process your request promptly.
  • Upon approval, we will either issue a refund or send a replacement product, as per your preference.

Refund Policy

If a refund is requested and approved:

  • The refund will be processed to your original payment method within 7 business days after approval of the return.
  • Shipping charges and any applicable restocking fees may be deducted from the total refund amount.

Exceptions

Please note that the following items are non-returnable and non-refundable:

  • Customized or personalized products, unless defective or damaged.
  • Perishable goods (such as food or flowers).
  • Software and downloadable products once the download or activation process has begun.

Contact Us

If you have any questions or require further assistance regarding our Return, Replace, and Refund Policy, please contact our Customer Support Team at:
📞 9738300036 / 7357100036

We’re here to help and ensure your shopping experience with us remains positive.

Policy Updates

Please note that this policy is subject to change. It is your responsibility to review it periodically for any updates or modifications.

Thank you for choosing us. We appreciate your trust and support.